Helpdesk


Image: Students in library studying

Hiram College offers IT Helpdesk services to those with account, iPad, computer, or other Hiram technology-related issues.

Dray Technology Center IT Helpdesk provides complimentary services to our students including:

  • Account management through Dray Password Manager
  • Free Office suite download through all Office 365 account
  • iPad hardware and software support
  • Malware removal and protection
  • Dell discount through Hiram College
  • Apogee supports the Residential Network


Email: helpdesk@hiram.edu

Phone: 330.569.5313

Website: helpdesk.hiram.edu

Location: Library, Lower-Level/Basement

Students can visit our website at helpdesk.hiram.edu as an additional resource, which includes informational pages and documentation for assistance troubleshooting common issues.