Image: Students in library studying
Information Technology Resources
The Dray Technology Center assists our faculty, staff, and students with all technology integral to Hiram College. The Dray Technology Center houses all three facets of IT (Helpdesk, Media Center, and Tech and Trek) and resides in the lower level of Teachout-Price.
Hiram College offers IT Helpdesk services to those with account, iPad, computer, or other Hiram technology-related issues.
Academic Year IT Helpdesk & Media Center Hours: Monday – Friday 8:00 a.m. to 5 p.m.
Summer/Break IT Helpdesk and Media Center Hours: Monday – Friday 8:30 a.m. to 4 p.m.
Hiram College’s Tech and Trek™ is a comprehensive mobile technology program that helps students forge their path to a degree and beyond.
The Tech and Trek Helpdesk is here to assist, faculty, staff, and students with any problems or questions regarding iPad kits or other learning technologies.
Media Services’ primary goal is to meet the campus’s academic and classroom multi-media needs. The center provides onsite technical support for classrooms, multimedia equipment setups for presentations, meetings, events, and more.
Students have access to several computer labs and College software across campus:
- 24-hour lab in the Kennedy Center (Printing available)
- Library (Printing available)
Classroom labs include: Hinsdale, Gerstacker, Colton (Computer Science), Frohring Music (Music lab), Gelbke (Art lab), Mac Lab (Library)
Residential Network and Wireless
The residence hall network is a high-speed wireless network covering both inside and outside the residence hall buildings, supported 24x7x365 by Apogee. For any of your ResNet Support questions and issues, please direct them to Apogee: 833-410-2428 or firstname.lastname@example.org
Wireless connectivity to the campus network is available in all administrative and academic buildings.
Charging stations are available in areas across campus, including the Dining Hall and Kennedy Center. The stations allow students to charge their iPad for classroom and personal use.
Wall Workstations (6), Power Tables (13), M8 Freestanding Charging Stations (5), CL6 6 Bay Charging Lockers (1), CL10 10 Bay Charging Lockers (2)
Information Technology FAQ
The Dray Technology Center assists our faculty, staff, and students with all technology issues, please contact us for support or questions.