Frequently Asked Questions


Image: Students walking on campus

New Student Orientation Questions

After reviewing our frequently asked questions below, please reach out to the Student Transition Services team at orientation@hiram.edu or 330.569.5321 if we can be of further assistance to you.

New students and their supporters have one option to complete spring Orientation:

  • A one day, in-person experience on campus

Please note: students are still required to complete several online pre-Orientation modules prior to Orientation day.

  • January 7. Registration for Orientation occurs automatically once you deposit.

All new students must attend Orientation.

While not required, we recognize the important role that parents, family, friends, and loved ones play in a student’s journey to graduation. Hiram collectively calls this group of people student supporters. Orientation is open to all those who support students. Several sessions are geared directly toward conversations that address the roles of these key individuals in a student’s transition to college.

The full schedule for each Orientation session is posted on our Orientation webpage and is subject to change.

Hiram is located equidistant from Cleveland, Canton, and Youngstown. To learn more about overnight accommodations in our area, visit our Lodging webpage. The Hiram Inn fills quickly so be sure to schedule your travel in advance. Should you wish to arrive prior to your scheduled move-in day, please contact residencelife@hiram.edu.

Our small, square-mile village is highly walkable. Free parking is available on all village streets (unless marked otherwise), and in the following campus parking lots. Arrival check-in and Orientation programming will be begin at Teachout Price Hall, located at 6832 Hinsdale Street, Hiram, OH 44234.

Visitor Parking Lots:

  • Lot 1 – Kennedy Center
  • Lot 8 – Gelbke Lot
  • Lot 13 – East Hall [by Tennis Court]
  • Lot 16 – Coleman Center – [Visitor sign ONLY]
  • Lot 17 – 305 Lot

Please contact our office should students or supporters have a physical accommodation request.

Don’t forget that students should complete their pre-Orientation modules on Moodle prior to their in-person Orientation date. Students must bring one form of a government-issued photo ID (such as a driver’s license, state ID, passport, or military ID). An ID is required to verify your identity and process your student ID card.

We will provide you with a folder, pen, notepad, and a reusable bag to store all of the informational materials and giveaways you will receive throughout the day.

Students who attend Orientation will have their photo taken by our campus photographer. Your student ID card will be printed and provided at Orientation.

Further questions may be directed to the Office of Campus Safety.

All spring Orientation students will be contacted by Sherman Dean, your Orientation academic advisor, prior to Orientation day. Sherman will assist you in making your course schedule. Be sure to complete your pre-advising form in Moodle prior to your advising appointment. Fear not! This form is simply a guide to convey your academic interests to your Orientation advisor and is not intended to mimic your final schedule.

Hiram requires students to submit their final transcripts from previous institutions attended. The Registrar’s Office will assess transfer credit which will be discussed with you during your academic advising appointment. Official transcripts are those that are sent by the institution awarding the credit, even if you earned that credit from your local high school.

Students who are required to take the math exam regardless of enrolling in a math course during the first semester of college. Further directions are included within Moodle.

Within roughly two business days of depositing at Hiram, you will receive an email from helpdesk@hiram.edu. This email, known as your account creation email, will contain your Hiram username and temporary password. The email will contain further instructions on setting up your account. Don’t forget to save your password. For your safety, it is the College’s policy to require a password reset every 90 days. Therefore, we encourage you to check your email at least weekly prior to your spring arrival and you will receive a reminder if your password is set to expire.

Once you have set up your account, you may log into your email by visiting mail.hiram.edu.

If you are having issues with activating or accessing your Hiram email address, please contact the IT Helpdesk at helpdesk@hiram.edu, or 330.569.5313 between the hours of 8:30 a.m. and 4 p.m.

Moodle is Hiram’s online learning management system. All Orientation participants will utilize Moodle for portions of pre-Orientation. While many modules are required, others are strongly encouraged so that you are aware of the tools available to support you prior to your arrival.

To log-in, visit online.hiram.edu. Approximately two business days after you register for Orientation, you will receive a confirmation email directing you to Moodle and further instructions on how to access the corresponding course assigned to you.

Before logging into Moodle (Hiram’s online learning management system), you must activate your Hiram email.

To log into Moodle, use your hiram.edu email and password. If you are having issues logging into Moodle or don’t remember your password, reset your password through the hiram.edu password manager. You can also contact the IT Helpdesk at helpdesk@hiram.edu, or 330.569.5313 between the hours of 8:30 a.m. and 4 p.m.

STUDENTS: Once a student deposits, it is critical to check one’s Hiram email at least weekly prior to arrival. Certain offices exclusively communicate with a student’s Hiram email address, while many important Orientation reminders will be sent to the student’s personal email account provided during Orientation registration. The College will also send timely text message reminders to students via their cell phone number on file.

SUPPORTERS: We encourage continued involvement in your student’s educational journey while supporting their transition to independence. We will communicate with supporters in various ways prior to their arrival to Hiram.

  • During the admission process, student’s have the option to list the email addresses of up to two supporters. The first supporter listed with receive email communication from the Orientation office prior to Orientation day.
  • Visit our webpage dedicated to parents, families, and supporters like you!
  • Review our Supporter Guide, an all-encompassing resource helpful both pre and post-Orientation.
  • Visit our parent and families Facebook page. Coming soon!
  • Join our families mailing list to stay up to date on Hiram post-Orientation.

Finally, we encourage you to visit the Orientation homepage for additional updates.

You will arrive and move in on the same day as your Orientation, Sunday, January 7. Arrival is offered between 9 – 10:30 am.

Once you submit your housing contract (preferably by December 18), you will be invited to participate in room selection by phone call with a member of our Residence Life team. During this process, you may pick your specific room and designate preferred roommates. Once your room is selected, you may review your housing assignment at any time via eRezLife.

Using your Hiram credentials without the @hiram.edu, students will log-in using their username and password. Once logged in, click “Profile.” Under Profile, users will see a drop down menu with a tab called “Housing Applications.” Clicking this tab allows students to see their residence hall name, room number, and roommate information.

We have videos for each of our residence halls on our Residence Life page. Select each of the residence halls to watch a short video that provides an overview, amenities, and virtual tour.

For information about what you should pack when coming to Hiram as a residential student, check out our Suggested Packing List.

To request academic accommodations, you’ll need to contact our Disability Services Office. Typical classroom accommodations include extended time for in-class work and exams, texts in alternative formats, lower distraction testing area, and note takers.