Frequently Asked Questions


Image: Students walking on campus

New Student Orientation FAQs

After reviewing our frequently asked questions below, please reach out to the Student Transition Services team at orientation@hiram.edu or 330.569.5321 if we can be of further assistance to you.

General Information & Registration Details

New students and their supporters are provided two convenient options to complete Orientation:

  • In-Person: A one day, in-person experience on campus (recommended).
  • Virtual: An entirely virtual experience. Our virtual programs our intended for international and out-of-state students, those who have difficulties traveling to campus, and fully online students. To request a virtual Orientation, please contact orientation@hiram.edu. Note: Fully online students will be automatically enrolled in a virtual Orientation course.

Please note: Students who plan to attend an in-person session are still required to complete an abbreviated pre-Orientation online at least two weeks prior to Orientation day.

In-person Orientation is offered monthly on Hiram’s campus from May through August. Four dates are available for your convenience during summer 2024:

  • Saturday, May 18
  • Saturday, June 8
  • Saturday, July 13
  • Saturday, August 10

Registration for Orientation begins March 1. To register, please visit our Orientation homepage. Dates that are at capacity are no longer available during the registration process.

In-Person: Yes. In order for the College to be best prepared for serve you, new students are asked to register at least one month in advance of each in-person Orientation session. To ensure a personable experience, each session is capped at approximately 50 new students.

Registration for Orientation begins March 1. To register, please visit our Orientation homepage.

STUDENTS: Once a student deposits, it is critical to check one’s Hiram email at least weekly prior to arrival. Certain offices exclusively communicate with a student’s Hiram email address, while many important Orientation reminders will be sent to the student’s personal email account provided during Orientation registration. The College will also send timely text message reminders to students via their cell phone number on file. Please make sure that your voicemail is setup and capable or receiving messages.

SUPPORTERS: We encourage continued involvement in your student’s educational journey while supporting their transition to independence. We will communicate with supporters in various ways prior to their arrival to Hiram.

  • In the Orientation registration process, student’s have the option to list the email addresses of up to two supporters. Supporters will receive email communication from the Orientation office prior to Orientation day.
  • Visit our webpage dedicated to parents, families, and supporters like you!
  • Review our Supporter Guide, an all-encompassing resource helpful both pre and post-Orientation.
  • Join our virtual community on Facebook (Hiram College – 2024 New Students Parents & Families), exclusively for the supporters of students starting in Fall 2024. This group is a great place to introduce your student, connect to other supporters, and receive important announcements throughout the summer. Be sure to answer the membership question by entering your student’s full name when requesting to join.
  • Join our families mailing list to stay up to date on Hiram post-Orientation.

Finally, we encourage you to visit the Orientation homepage for additional updates.

In-Person Orientation

STUDENTS: All new students must complete either an in-person experience (recommended) or virtual Orientation experience.

SUPPORTERS: While not required, we recognize the important role that parents, family, friends, and loved ones play in a student’s journey to graduation. Hiram collectively calls this group of people student supporters. In-person Orientation is open to all those who support students. Several sessions are geared directly toward conversations that address the roles of these key individuals in a student’s transition to college.

Orientation begins just after 8 a.m. and the day ends in the late afternoon. During the morning, you will be welcomed with a complementary continental breakfast, you’ll take your student ID photo, and meet representatives from offices across campus who are here to support your success. After scoring lots of free giveaways, you’ll attend the welcome session. You will learn about our rich history and values, the core of the academic program, tips to register for classes, and you’ll meet key members of the College’s administrative team. Following the welcome, students will split from their supporters and schedule their fall courses during a personalized advising appointment with a member of our faculty in the student’s area of academic interest. Supporters will join the Dean of Students for a conversation around transition and success. The morning will round out with sessions on financial aid, residence life and housing, getting involved, and dining services. The day wraps up with complementary all-you-care to eat lunch in our dining hall. After selecting your residence hall room or completing your commuter student contact, optional tours and drop-in appointments conclude the day.

Throughout the day, you will interact with a group of current students called Orientation Leaders. Students and their supporters will be assigned to specific color group and a letter (A or B) which dictates the schedule you will follow for the day. Know that you are never alone and there will be lots of helpful folks to guide you around campus!

The full schedule for each Orientation session will be posted on our Orientation webpage and is subject to change.

Complementary meals are provided to both students and supporters on Orientation day. Join us for a continental breakfast featuring fresh fruit, pastries, and beverage service. Lunch will be held in the dining hall featuring all you care to eat stations including our personal favorite, the Hiram Bowl.

A variety of dietary restrictions will be honored including vegetarian, vegan, and gluten-free. Feel free to contact us with any special needs in advance.

In-Person: The schedule may be found here. Students and supporters should expect to arrive between 8 – 8:30 a.m. and the day will end by 3:15 p.m. with optional drop-in appointments to follow.

Virtual: Virtual Orientation is completely asynchronous and may be completed at your own pace.

Hiram is located nearest the following airports: Cleveland Hopkins International Airport (CLE) – 44 miles/44 minutes, and Akron-Canton Airport (CAK) – 31 miles/51 minutes.

Hiram is located equidistant from Cleveland, Canton, and Youngstown. To learn more about overnight accommodations in our area, visit our Lodging webpage. The Hiram Inn (on-campus) fills quickly, so be sure to schedule your travel in advance. Unfortunately, on-campus residence hall housing is not available to Orientation attendees. Additionally, a variety of popular chain hotels are located in nearby Streetsboro and Aurora.

Our small, square-mile village is highly walkable. Free parking is available on all village streets (unless marked otherwise), and in the following campus parking lots.

  • Lot 1 – Kennedy Center
  • Lot 8 – Gelbke Lot
  • Lot 13 – East Hall [by Tennis Court]
  • Lot 16 – Coleman Center – [Visitor sign ONLY]
  • Lot 17 – 305 Lot

Complementary shuttle service will be provided to and from the lower campus parking areas via golf cart or campus van. Look for the shuttle stop signs near the following locations:

  • Kennedy Center
  • Garfield Rd. & Hinsdale St. Intersection
  • Hiram Dining Hall
  • Lot 13 – Tennis Court Lot

Please contact our office should students or supporters have a physical accommodation request.

Don’t forget that students should complete their pre-Orientation modules on Moodle at least two weeks prior to their in-person Orientation date. Students should bring the following to Orientation:

  • One form of a government-issued photo ID (such as a driver’s license, state ID, passport, or military ID). An ID is required to verify your identity and process your student ID card.
  • Light jacket or sweater (as temperatures in rooms tend to flucuate)
  • Comfortable walking shoes
  • Student ID number
  • Hiram email and password

We will provide you with a folder, pen, notepad, and a reusable bag to store all of the informational materials and giveaways you will receive throughout the day.

Student ID and Hiram Email

Your student ID number (or Banner ID) is a 9-digit number that was provided to you in your initial account creation email when you were issued your Hiram username and password. Be sure to look out for an email from helpdesk@hiram.edu.

Once you receive your student ID, the number will be printed on your ID card for your convenience.

In-Person: Students who attend in-person Orientation will have their photo taken by our campus photographer. Your student ID card will be printed and provided during your arrival in August.

Virtual: Students completing the virtual Orientation should follow the instructions in Moodle to submit an acceptable photo through the ID photo form. Your ID card will also be available during your arrival in August as long as your photo is submitted by the published deadline. Online students will have their student ID card mailed to their home address.

Further questions may be directed to the Office of Campus Safety.

After March 1: Within roughly two business days of depositing at Hiram, you will receive an email from helpdesk@hiram.edu. This email, known as your account creation email, will contain your Hiram username, temporary password, and student ID number. The email will contain further instructions for setting up your account. Don’t forget to save your password.

Haven’t received your account creation email? Be sure to check your junk or spam folder. If you still haven’t received your account creation email, please contact the IT Helpdesk at helpdesk@hiram.edu, or 330.569.5313 between the hours of 8:30 a.m. to 4 p.m.

For your safety, it is the College’s policy to require a password reset every 90 days. Therefore, we encourage you to check your email at least weekly prior to your fall arrival and you will receive a reminder if your password is set to expire.

Once you have set up your account, you may log into your email by visiting mail.hiram.edu.

If you are having issues with activating or accessing your Hiram email address, please contact the IT Helpdesk at helpdesk@hiram.edu, or 330.569.5313 between the hours of 8:30 a.m. to 4 p.m.

Pre-Orientation & Virtual Orientation

Moodle is Hiram’s online learning management system. All Orientation participants (both in-person and virtual) will utilize Moodle for pre-Orientation or Orientation. Pay special attention to the modules that are required.

To log-in, visit online.hiram.edu. Approximately two business days after you register for Orientation, you will receive a confirmation email directing you to Moodle and further instructions on how to access the corresponding course assigned to you.

Before logging into Moodle (Hiram’s online learning management system), you must activate your Hiram email.

To log into Moodle, use your hiram.edu email and password. If you are having issues logging into Moodle or don’t remember your password, reset your password through the hiram.edu password manager. You can also contact the IT Helpdesk at helpdesk@hiram.edu, or 330.569.5313 between the hours of 8:30 a.m. to 4 p.m.

Contact the Student Transition Team:

Dean of Students Office/Orientation
Mick Steiner, Assistant Dean of Students
330.569.5321
orientation@hiram.edu

Office of Admission
Abbie Stevenson, Transition Services Coordinator
330.569.5169
orientation@hiram.edu

You may also contact your admission counselor or reach out to an office directly. View our directory for more information.

The math placement advising tool is required for all students (exception noted below) regardless of intended area of study, or anticipated enrollment in math courses this fall. Your performance on the advising tool will help your academic advisor place you in the appropriate math class and provide you with appropriate course support, if necessary. The math placement advising tool is required for registration for ANY course in mathematics (including required courses in Accounting, Biology, Computer Science, Chemistry, Management, Marketing, Nursing, Physics, and Sociology, among others). Failure to complete the math placement advising tool will result in registration delays, which may prevent you from taking classes when they best fit your schedule. 

Fully online students are only required to take section 1 of the math placement exam (algebra).

Further directions are included within Moodle.

In-Person: For students attending in-person Orientation, Moodle pre-Orientation is due 2 weeks prior to your in-person Orientation date.

  • May 18 Orientation  –  Moodle course deadline: May 4
  • June 8 Orientation –  Moodle course deadline: May 25
  • July 13 Orientation –  Moodle course deadline: June 29
  • August 10 Orientation – Moodle course deadline: July 27

Virtual & Online: For students completing virtual and online Orientation, Moodle is due no later than August 1.

Academic Advising, Course Registration, & Transfer Credit

In-Person: If you are completing in-person Orientation, you’ll register for courses during your in-person experience at Orientation. Be sure to complete your pre-advising form in Moodle at least two weeks prior to your Orientation day. Fear not! This form is simply a guide to convey your academic interests to your Orientation advisor and is not intended to mimic your final fall schedule.

Virtual: If you are completing virtual Orientation, registering for classes will be the final step upon completing your pre-Orientation modules. An Orientation advisor will reach out to you after you complete your pre-advising form to schedule a virtual appointment.

Online: An academic advisor will reach out to you to schedule your fall classes.

Hiram requires students to submit their final transcripts from previous institutions attended. The Registrar’s Office will assess transfer credit which will be discussed with you during your academic advising appointment. Official transcripts are those that are sent by the institution awarding the credit, even if you earned that credit from your local high school.

Transfer credit is requested at least two weeks prior to your Orientation advising appointment to allow for the credit to be properly evaluated.

Campus Support Resources

To request academic accommodations, you’ll need to contact our Disability Services Office. Typical classroom accommodations include extended time for in-class work and exams, texts in alternative formats, lower distraction testing area, and note takers.

For additional information before or after Orientation, visit our offices and services page, or search our directory.

Many offices will be open during Orientation day, or will a representative would be happy to connect with you during the Resource Fair. You’ll have the opportunity to speak with Student Academic Services, Financial Aid, Residence Life & Commuter Services, Athletics, the Registrar, Student Employment, the Career and Community Engagement Office, Campus Safety, and many others.

Should you still have questions at the end of an Orientation day, several offices honor individual appointments. Additionally, you may leave your questions on our exit survey and a knowledgeable member of our team will be sure to reach you during the next business day.

Hiram views parents and student supporters are partners. We encourage you to be engaged in the life of your student as they transition to full independence.

  • In the Orientation registration process, student’s have the option to list the email addresses of up to two supporters. Supporters will receive email communication from the Orientation office prior to Orientation day.
  • Visit our webpage dedicated to parents, families, and supporters like you!
  • Review our Supporter Guide, an all-encompassing resource helpful both pre and post-Orientation.
  • Join our virtual community on Facebook (Hiram College – 2024 New Students Parents & Families), exclusively for the supporters of students starting in Fall 2024. This group is a great place to introduce your student, connect to other supporters, and receive important announcements throughout the summer. Be sure to answer the membership question by entering your student’s full name when requesting to join.
  • Join our families mailing list to stay up to date on Hiram post-Orientation.

Arrival, First Days, & Living on Campus

Fall 2024 arrival dates will be posted on our Residence Life webpage by June 15. First Days 2024 are required and begin on Friday, August 23 – Sunday, August 25. Classes begin on Monday, August 26.

In-Person Orientation: Students attending in-person Orientation will have the opportunity to complete a housing contract and select their residence hall room at the end of Orientation day.

Virtual Orientation: Once you submit your housing contract, you will be invited to participate in room selection on July 19. During this process, you may pick your specific room and designate preferred roommates. Once your room is selected, you may review your housing assignment at any time via eRezLife.

Using your Hiram credentials without the @hiram.edu, students will log-in using their username and password. Once logged in, click “Profile.” Under Profile, users will see a drop down menu with a tab called “Housing Applications.” Clicking this tab allows students to see their residence hall name, room number, and roommate information.

We have videos for each of our residence halls on our Residence Life page. Select each of the residence halls to watch a short video that provides an overview, amenities, and virtual tour.

Because our halls are utilized for camps and conferences throughout the summer and because assignments are not finalized until early August. Specific first-year residence halls and floor will be available for room selection on each Orientation day.

For information about what you should pack when coming to Hiram as a residential student, check out our Suggested Packing List.

Classes begin on Monday, August 26. Be sure to review the academic calendar and final exam schedule.