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Careers at Hiram

Open Positions

The Crime, Law, and Justice and Sociology Programs at Hiram College invite applications for a full-time (9-month) Tenure-track Assistant Professor beginning in the 2021-2022 academic year.

Hiram College, established in 1850 as the Western Reserve Eclectic Institute, is a nationally respected private residential liberal arts college located 30 miles from Cleveland in Ohio’s historic Western Reserve region. At Hiram, close student-faculty interaction and innovation are routine. The College’s distinctive academic calendar, the Hiram Plan, offers students the opportunity each semester for a 3-week intensive course, study abroad/away program, internship, or research experience. One hundred percent of students participate in study abroad, internships, or research, as part of the Hiram Connect initiative. Through Tech and Trek, our comprehensive mobile technology program, students have equitable access to 1:1 devices to creatively and critically enhance their learning while also focusing on the importance of exploring their broader world through hiking and experiential treks. It is an exciting time to be a Hiram Terrier!

Hiram College is committed to building an inclusive, equitable, and vibrant educational environment. Our student population is diverse in many ways, including economic background, ethnic heritage, and academic interests.

Crime, Law, and Justice and Sociology are situated in the School of Education, Civic Leadership, and Social Change, along with the Education, Environmental Studies, and Political Science programs. We seek candidates who will complement the school’s strengths and who are eager to explore possibilities for collaboration with all programs.

Core teaching responsibilities include Law and Society, Criminology, Intro to Sociology, Research Methods, Theory, and Crime, Law, and Justice electives. The area of specialization is open, but preference will be given to candidates specializing in Criminology, with the ability to teach courses on mental health and illness, family, victimology, and criminal law. The teaching load is 22-24 credit hours per year, across our 12-week/3-week semester structure, with the opportunity to teach beyond this in our summer 8-week terms. Faculty typically teach two courses during the 12-week and one course in our intensive 3-week (a structure that lends itself well to project-based learning). Other responsibilities include academic advising, contributions to our core curriculum and first-year writing program, service to the College, and maintaining an active scholarly agenda.

Required Qualifications
- Doctorate/terminal degree in Sociology, Criminology, or a closely related field (ABD considered)
- Commitment to ongoing development as a teacher-scholar
- Demonstrated passion for teaching, interdisciplinary collaboration, engaging undergraduate students in learning, and mentoring them in research
Preferred Qualifications
- Experience teaching undergraduate-level courses
- Demonstrated expertise with project- or problem-based teaching and learning
- Interest in team-teaching
Application Process

Please submit the following (REQUIRED):
1. Cover Letter
2. Current CV with three references
3. A research and teaching statement which includes a discussion of the role diversity and inclusion play in an academic environment (4-page limit).
4. In the above documents, embed your demonstrated commitment to inclusion and diversity, including the ability to work with and be sensitive to the educational needs of diverse populations.
Review of applicants will begin immediately and continue until the position is filled. Questions may be directed to the chair of the search committee, Dr. Jen McCreight.

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Hiram College is an equal opportunity employer committed to excellence through diversity!
Hiram College invites applicants to apply for the position of Financial Aid Specialist.

Hiram College was established in 1850 as the Western Reserve Eclectic Institute. It is a nationally respected, private residential liberal arts college located 30 miles east of Cleveland. Hiram has recently rebranded with The New Liberal Arts theme, along with major investments in learning technologies. It is an exciting time to be a Hiram Terrier!

Reporting directly to the Director of Financial Aid, the Financial Aid Specialist’s duties and responsibilities include, but are not limited to, the following*:
- Counsel prospective, admitted, and current students regarding all financial aid-related matters
- Complete management of student caseload which includes, but is not limited to:
  
  Analyze application
  
  Perform verification and needs’ analysis
  
  Determine financial aid awards according to federal and state regulations, institutional policies, procedures, and guidelines
  
  Utilize professional judgment
- Assist with outreach activities that may include any/all of the following, which may/may not fall within normal business hours:
  
  Conduct presentations and workshops on all aspects of financial aid
  
  Represent the Financial Aid Office at Open Houses and Orientations
- Serve as a liaison to other departments across the college
- Programmatic responsibilities that may include, but are not limited to, the following:
  
  Oversight of the College’s Federal Work-Study program
  
  Coordination of the processing of state grants
  
  Coordination of overall file management
  
  Oversight of student loan programs
- Ensure institutional policies related to position and Banner procedures are up-to-date in the office policy manual
- Regular and consistent attendance
- Other duties as assigned
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications
- Bachelor’s degree required
- Two to three years’ experience in a college/university environment, preferably in a Financial Aid Office, or customer service-related field
- Strong computer skills
- Excellent oral and written communication skills
- Strong customer service and interpersonal skills
- Ability to multitask and manage a high-volume of activity
- Proven attention to detail
- Ability to exercise sound judgment
- Aptitude to learn computer software
- Proficient knowledge, skills, and abilities in digital reproduction
- Demonstrated ability to work in a diverse community
Application Process

Please apply below and include a cover letter, resume, and three professional references with their names, email addresses, and phone numbers. Review of applicants will begin immediately and continue until the position is filled.

Apply Now

Hiram College is an equal opportunity employer committed to excellence through diversity!
The office of Strategic Marketing and Media Relations invites applicants for the newly created position of Enrollment Marketing Coordinator. The Enrollment Marketing Coordinator will carry out a full range of duties related to prospective student recruitment marketing including email communication, social media, collateral material development, and event management.

Hiram College was established in 1850 as the Western Reserve Eclectic Institute. It is a nationally respected, private residential liberal arts college located 30 miles east of Cleveland. Hiram has recently rebranded with The New Liberal Arts theme, along with major investments in learning technologies. It is an exciting time to be a Hiram Terrier!

The Enrollment Marketing Coordinator will join an energetic team in Strategic Marketing and Media Relations but will serve directly as the liaison to the Office of Admissions to promote coordination and to ensure consistent and targeted messaging to prospective students, applicants, and their support networks, as defined by college-wide enrollment goals. As the college is pursuing enrollment expansion in online, adult, and graduate markets, the Enrollment Marketing Coordinator will play a key role in informing all new marketing strategies. The ability to work as part of a team and the confidence to work independently is expected. A dynamic individual with a strong work ethic and an agile approach are essential.

Responsibilities include, but are not limited to, the following*:
- Manage communication plans for the Office of Admission and develop content designed to engage students (prospective, accepted, and deposited) in line with the strategic vision of the College and directors of both departments.
- Write and implement or update existing mass email communications through the College’s Customer Relationship Management (CRM) tool.
- Create and manage a strategic social media plan for the Office of Admission and other enrollment facing social media channels.
- Serve as a copywriter for publications, website content, social media content, advertising, and email communications focused on recruitment.
- Conduct research and evaluate opportunities to increase awareness and create brand recognition through communication among key constituents.
- Take photos and create videos that align with the College’s brand guidelines for social media and other promotional use.
- Update college profile content that appears on third-party websites.
- Project management and other duties related to assisting the directors of both departments, as the coordinator will play a key role in keeping the Office of Admission and Office of Strategic Marketing and Media Relations organized and aware of trends and potential opportunities.
- Other duties as assigned.
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications
- Bachelor’s degree is required
- One to three years of experience in marketing, communication, college recruitment, or a similar field
- Demonstrated ability to work in a diverse community
- Ability to work collaboratively with varied constituencies
- Excellent professional writing skills and knowledge of AP writing style. Ability to write content for different mediums
- Demonstrated skills, knowledge, and experience in the design and execution of marketing materials
- Strong strategic, creative, analytical, and organizational skills.
- Ability to work independently and responsibly while managing numerous projects simultaneously
- Attention to detail
- Proficient in Microsoft Office, Prezi, Adobe Creative Suite, website management, and all social media platforms
Application Process

Please apply below and include a cover letter, resume, and three professional references with their names, email addresses, and phone numbers. Review of applicants will begin immediately and continue until the position is filled.

Apply Now

Hiram College is an equal opportunity employer committed to excellence through diversity!
Hiram College invites applicants to apply for the position of Systems Administrator.

Hiram College was established in 1850 as the Western Reserve Eclectic Institute. It is a nationally respected, private residential liberal arts college located 30 miles east of Cleveland. Hiram has recently rebranded with The New Liberal Arts theme, along with major investments in learning technologies. It is an exciting time to be a Hiram Terrier!

Reporting directly to the Technical Services Manager, the Systems Administrator’s duties and responsibilities include, but are not limited to, the following:
- Proactively address the College’s information technology systems and email requirements, provide for scalability, reliability, security and efficient IT infrastructure that includes Data Center facilities, networks, servers, storage and enterprise IT applications.
- Evaluate performance and capacity planning analysis; identify, diagnose, and resolve bottlenecks.
- Maintain expertise in a wide range of and state-of-the-art IT hardware, software, services and techniques.
- Manage the backup and restoration process of files, ensure backups are secured, and occur on a regularly basis.
- Ensure minimal disruption of delivery of services and minimal risk of data breaches by identifying operational risks, implementing industry best practices, and meeting or exceeding security and compliance guidelines.
- Assist with prioritizing IT resources and infrastructure consistent with Institutional objectives and priorities.
- Assist with implementing virtual architectures, cloud based services, and vendor provided infrastructures.
- Program and script to execute tasks across various applications.
- Consistent workplace attendance on campus (limited work from home capability).
- Other duties as assigned.
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications
- Bachelor’s degree is required
- 3 years’ experience preferably in a college/university environment
- Demonstrated ability to work in a diverse community
- Excellent oral and written communication skills
- Strong customer service and interpersonal skills
- Ability to multitask and manage a high-volume of activity
- Proven attention to detail and ability to exercise sound judgment
- Proficient knowledge, skills, and abilities in Active Directory; File, Print, and Email Services; DNS/DHCP; Scripting; SharePoint; Server, Security, and Infrastructure Technologies; Data Center Facility Management
- Access to transportation and a PC with Internet connectivity during off-hours
- Be on-call and work outside of regular hours as needed
- Occasional lifting, bending, stooping, crawling, reaching, and transporting of computing equipment
Application Process

Please apply below and include a cover letter, resume, and three professional references with their names, email addresses, and phone numbers. Review of applicants will begin immediately and continue until the position is filled.

Apply Now

Hiram College is an equal opportunity employer committed to excellence through diversity!
Hiram College invites applicants to apply for the position of User Services Manager.

Hiram College was established in 1850 as the Western Reserve Eclectic Institute. It is a nationally respected, private residential liberal arts college located 30 miles east of Cleveland. Hiram has recently rebranded with The New Liberal Arts theme, along with major investments in learning technologies. It is an exciting time to be a Hiram Terrier!

Reporting directly to the Executive Director of IT, the User Services Manager’s duties and responsibilities include, but are not limited to, the following:
- Provide leadership and coaching to the assigned staff and student workers of the Help Desk to ensure effective and consistent technical expertise and excellent customer service.
- Computer and telecom hardware and software is researched, purchased, configured, installed, inventoried, and distributed to faculty, staff, and various locations on campus.
- Requests for technical support from faculty, staff and students are promptly and reliably received and acknowledged, with a goal to resolve a significant majority on first contact.
- Student workers are interviewed, hired, trained, evaluated, and scheduled to meet the service needs of the Help Desk and community.
- Provide end user account support, creation, and maintenance.
- Design, support, and maintain all spaces on campus that require computing, telecom, and multimedia equipment.
- Consistent workplace attendance on campus (limited work from home capability).
- Other duties as assigned.
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications
- Bachelor’s degree is required
- Four years’ experience preferably in a college/university Help Desk environment
- Demonstrated ability to work in a diverse community
- Excellent oral and written communication skills
- Strong customer service and interpersonal skills
- Ability to multitask and manage a high-volume of activity
- Proven attention to detail and ability to exercise sound judgment
- Aptitude to learn computer software and hardware
- Proficient knowledge, skills, and abilities in Microsoft Office365 and Professional Suite; Windows O/S and Mac OS X and iOS; PC and Mac hardware and software architecture.
- Access to transportation and a PC with Internet connectivity during off-hours
- Be on-call and work outside of regular hours as needed
- Occasional lifting, bending, stooping, crawling, reaching, and transporting of computing equipment
Application Process

Please apply below and include a cover letter, resume, and three professional references with their names, email addresses, and phone numbers. Review of applicants will begin immediately and continue until the position is filled.

Apply Now

Hiram College is an equal opportunity employer committed to excellence through diversity!
Hiram College invites applicants to apply for the position of Systems Analyst.

Hiram College was established in 1850 as the Western Reserve Eclectic Institute. It is a nationally respected, private residential liberal arts college located 30 miles east of Cleveland. Hiram has recently rebranded with The New Liberal Arts theme, along with major investments in learning technologies. It is an exciting time to be a Hiram Terrier!

Reporting directly to the Application Services Manager, the Systems Analyst’s duties and responsibilities include, but are not limited to, the following:
- Maintain, patch, and upgrade the ERP/SIS system to meet the business and user application needs.
- Perform application development and implement computer system requirements by defining, designing, and testing standards and solutions, and by conferring with users and establishing specifications.
- Assist with database administration and business improvement process analysis.
- Troubleshoot core business application servers and databases.
- Create and maintain reports, metrics, portals, and dashboards to serve as business intelligence for all departments.
- Develop, analyze, prioritize, translate, document, and organize requirement specifications, technical specifications, data mapping, and diagrams into clear non-technical requirements for developers and testers to follow.
- Maintain expertise in SQL and Business Intelligence reporting techniques, practices, procedures, and field concepts.
- Other duties as assigned.
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications
- Bachelor’s degree is required
- 3 years’ experience preferably in a college/university environment
- Demonstrated ability to work in a diverse community
- Excellent oral and written communication skills
- Strong customer service and interpersonal skills
- Ability to multitask and manage a high-volume of activity
- Proven attention to detail and ability to exercise sound judgment
- Proficient knowledge, skills, and abilities in basic web development and programming; PL/SQL and Shell scripting; Linux OS; FERPA; Analytical skills; Integrated SIS and Ellucian Banner knowledge desired
- Access to transportation and a PC with Internet connectivity during off-hours
- Be on-call and work outside of regular hours as needed
- Occasional lifting, bending, stooping, crawling, reaching, and transporting of computing equipment
Application Process

Please apply below and include a cover letter, resume, and three professional references with their names, email addresses, and phone numbers. Review of applicants will begin immediately and continue until the position is filled.

Apply Now

Hiram College is an equal opportunity employer committed to excellence through diversity!
Hiram College invites applicants to apply for the position of Help Desk Technician.

Hiram College was established in 1850 as the Western Reserve Eclectic Institute. It is a nationally respected, private residential liberal arts college located 30 miles east of Cleveland. Hiram has recently rebranded with The New Liberal Arts theme, along with major investments in learning technologies. It is an exciting time to be a Hiram Terrier!

Reporting directly to the User Services Manager, the Help Desk Technician’s duties and responsibilities include, but are not limited to, the following:
- Perform critical first-level hands-on incident management and problem management, with a focus on driving improvements through IT service management, agile principles, and operational efficiency.
- Provide exemplary customer service to faculty, staff, and students by professionally and accurately (with assistance as needed) diagnose, record, classify, correct, and close first-level service requests.
- Ensure working functionality of hardware and software resources by assisting with the setup, configuration, service, support, and preventative maintenance of access layer equipment and various other forms of technology.
- Administer IT service requests, which includes professional communication with the appropriate users and IT staff members, and functional administration of requests through the use of the ticket system.
- Assist with keeping all technology equipment inventoried and physically secure and ensure the equipment is stored and maintained in a well-organized manner.
- Assist student workers as necessary with their tasks and train where appropriate.
- Consistent workplace attendance on campus (limited work from home capability).
- Other duties as assigned.
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications
- High School Diploma or GED is required; Bachelor’s degree is preferred
- One to two years’ experience preferably in a college/university Help Desk environment
- Demonstrated ability to work in a diverse community
- Excellent oral and written communication skills
- Strong customer service and interpersonal skills
- Ability to multitask and manage a high-volume of activity
- Proven attention to detail and ability to exercise sound judgment
- Aptitude to learn computer software and hardware
- Proficient knowledge, skills, and abilities in Microsoft Office365 and Professional Suite; Windows O/S and Mac OS X and iOS; PC and Mac hardware and software architecture
- Access to transportation and a PC with Internet connectivity during off-hours
- Be on-call and work outside of regular hours as needed
- Occasional lifting, bending, stooping, crawling, reaching, and transporting of computing equipment
Application Process

Please apply below and include a cover letter, resume, and three professional references with their names, email addresses, and phone numbers. Review of applicants will begin immediately and continue until the position is filled.

Apply Now

Hiram College is an equal opportunity employer committed to excellence through diversity!