Hiram College invites applications for a Director of Financial Aid reporting to the Vice President of Enrollment Management.
The Director of Financial Aid develops and oversees the College’s financial aid packaging, counseling, and delivery operations, steering the program through and ensuring compliance with Title IV. The Director ensures accurate dissemination of information to the campus community including students, staff, administration, and faculty. In coordination with the VPEM and other campus colleagues, the Director sets strategy, develops tactics, and aligns with best practices aimed at delivering top-notch financial services to students.
Key responsibilities and duties;
· Develop, maintain, and administer all federal, state, and institutional policies and procedures relating to student financial aid for the College.
o Prepare all federal, state, and institutional reports pertaining to aid/scholarships, such as FISAP, IPEDS, and HEI reports.
o Serve as liaison to state and federal funding agencies.
o Ensure compliance with federal and state regulations as they relate to financial aid policy and processing.
o Keep up to date on financial aid policies and procedures, including the various changes that can and do impact them. Inform campus leaders of changes that warrant their timely attention.
o Participate in professional development to ensure the Financial Aid Office is in line with industry best practice and innovation.
· Advise, implement, and assess the financial aid packaging and distribution process.
o In consultation with the VPEM and appropriate outside consultants, formulate the need analysis and packaging strategies for all students.
o Monitor and report on the distribution of financial aid.
o Respond to students’ concerns related to financial aid awards and eligibility, making professional judgments as needed.
o Chair the Financial Aid Appeal Committee and serve as a standing member of other committees on campus.
o Serve as the College’s VA-certifying officer.
· Lead and guide the Financial Aid Office.
o Supervise, train, and evaluate the financial aid staff.
o Monitor the financial aid budget.
o Develop and implement short- and long-range goals and objectives for the Financial Aid Office.
o Manage electronic systems related to financial aid functions, including working with the IT Department to test mainframe patches and module set-up, generating reports, and maintaining outside interfaces.
· Other duties as assigned
· Comprehensive knowledge of federal financial aid regulations
· Excellent oral and written communication
· Ability to think strategically, from a student-centered philosophy
· Strong customer service and interpersonal skills
· Ability to work in a fast-paced and team-oriented environment
· Ability to work independently
· Strong computer skills,
o preferably Microsoft Office suite and integrated information systems, such as Ellucian Banner
This position requires five to seven or more years of progressive experience in Financial Aid and a Bachelor’s degree. A Master’s degree and/or experience in higher education is preferred.
To be considered, please send a letter of interest, resume and names and telephone numbers of three professional references (in a Word or PDF document) electronically to HR@hiram.edu. Incomplete applications will not be considered. Please identify the position title in the subject line when applying. The search process is underway and will continue until the position is filled.
Hiram College, established in 1850 as the Western Reserve Eclectic Institute, is a nationally respected private residential liberal arts college located 30 miles from Cleveland in the historic Western Reserve Region of Ohio. At Hiram, close student-faculty interaction and innovation is routine. The College’s distinctive academic calendar, the Hiram Plan, offers students the opportunity each semester for a 3-week intensive course, study abroad/away program, internship or research experience. Hiram College has introduced many new and innovative programs – Tech and Trek, the New Liberal Arts, including five new schools housing all majors, and most recently the New Tuition Model – Learn More, Earn More, Spend Less. It is an exciting time to be a Hiram Terrier!