Hiram Advisory: Due to evolving recommendations regarding COVID-19, Hiram College transitioned to a remote synchronized learning environment effective March 18. Check back often for updates here.

Support Services and Resources

Last updated Tuesday, April 7, 2020

The following support services and resources are available to students on and off campus, for the remainder of the 12-week term.

Resources

Hiram Police/Fire/Ambulance (Health and Safety Emergencies)

As always, for matters that require urgent attention, dial 911 immediately.
- Hiram Police Non-Emergency: 330-569-3236
- Hiram Fire Non-Emergency: 330-569-9826
- Hiram Police Officer on Duty: 330-357-7057
Campus Safety Contact Information (Non-Emergency)
- The Office of Campus Safety: phone 330-569-5110
- After hours Campus Safety Officer: 5 p.m. – 7 a.m., phone: 330-469-4119

Academic Support

ARCH Tutoring will now be conducted through Zoom. Please see the revised ARCH schedule below:

Economics	Econ 20100	W	8 – 10 p.m.
Chemistry	Chem 12100	T	8 – 10 p.m.
Psychology	Psych 10100	T	8 – 10 p.m.
Anatomy & Physiology	Biol 13100 & 13300	W	8 – 10 p.m.

Every Monday morning, students will receive an email with links to the individual ARCH sessions for that week. For students who may not have access to Wi-Fi, there will also be a phone number that you can call to access the tutoring session. Student athletes will no longer be required to complete two hours per week of tutoring.

If you are in need of tutoring services for a course that is not listed in the ARCH schedule, please contact Adam Santavy at santavyad@hiram.edu to find a one-on-one tutor.

Rev. Chris McCreight is available to connect over email, phone, and Zoom. If you would like someone to talk with about how to navigate the changes and how to find your footing in a time of uncertainty, or if you would like someone to connect you with spiritual/religious resources, please connect with Chris at McCreightCJ@Hiram.edu to arrange an appointment that works best for you. Grace and peace be with you.
Until further notice, the Les and Kathy Coleman Sports, Recreation, and Fitness Center—inclusive of the fitness room, weight room, jogging track, and gymnasiums—is closed to both the college community and those who hold community memberships. If you have any questions or concerns, feel free to contact Jim Schweickert Monday–Friday, 8:30 – 5 p.m. at (330) 569-5940 or SchweickertJM@hiram.edu.

Healthy Alternatives

The Coleman Center staff will identify and help to coordinate outdoor options that allow for the healthy physical activity we all could use right now. In the meantime, please feel free to use the outdoor track, Henry Field, tennis courts, or hiking paths on campus and at the James Barrow Field Station.
Counseling and Disability Services will be offering Telepsychology (online therapy) via Zoom Video Conferencing Monday through Friday from 9 a.m. to 12 p.m. and 1:30 p.m. to 4 p.m. Zoom is a HIPAA compliant web and video conferencing system (https://zoom.us/home?zcid=2478) used in healthcare. Scheduled students will be emailed a zoom link with their current appointment day and time for their individual, private and confidential session.

New appointments will continue to be scheduled by calling Dr. Feisthamel at 330-569-5952 or emailing feisthamelkp@hiram.edu. If you are currently residing out of the state of Ohio, you can contact the health center and we can help you find counseling services within your local area during this remote period. Dr. Feisthamel is licensed only in Ohio so his license does not transfer to other states to provide counseling services. If you have urgent needs or in a crisis, please call 911 or go to the emergency room immediately.

Disability Accommodations remain in place for those students registered with Disability Services. If you have questions about your current accommodations or want to register for academic accommodations, please contact Dr. Feisthamel at feisthamelkp@hiram.edu or call 330-569-5952.
For technical support, contact the Dray Help Desk at 330-569-5313 (recommended) or email helpdesk@hiram.edu.

In-person technical support is available at the Dray Help Desk to those who are on-campus. Hours of operation are 8 a.m. – 5 p.m. Please note that the Tech and Trek Desk and the Media Center have moved operations to the Dray Help Desk for the remainder of the 12-week semester.

Charter Communications is offering free access to Spectrum broadband for 60 days for college students.
Students on the meal plan are able to pick up meals at the Dining Hall during the following times:

Monday-Friday
- Lunch: 11:30 am-1:30 pm
- Dinner: 5-6:30 pm*
Saturday and Sunday
- Brunch: 11:30 am-1:30 pm
- Dinner: 5-6:30 pm*
*Breakfast to-go will be available for pick up during Dinner hours

The Bistro remains closed.
Since Governor Mike DeWine has issued “Stay At Home” orders, the Julia Church Health Center will not be opening for regular daily hours. Use the following guidance to get the assistance you need:
- For emergency care, call 9-1-1 immediately.
- If you have been diagnosed with COVID-19 and are still on campus, please notify health center staff as soon as possible at 330-569-5418 or goodneral@hiram.edu.
- Julia Church Health Center will be open for pre-arranged appointments only. The health center does not do COVID-19 testing.
- If you are sick with respiratory symptoms such as fever, cough or shortness of breath, call your primary medical provider. Alternatively, you can arrange a University Hospitals virtual visit here. You should try to isolate yourself to the greatest extent possible if you are having these symptoms.
- For medication refills, health questions or to arrange a medical appointment, call 330-569-5418. All calls are being forwarded to health center staff. All staff will also being monitoring their email regularly.
- Pharmacy courier service is suspended during this time. Students will be responsible for picking up all medications at the Garrettsville Family Pharmacy.
- Campus Safety will remain open
- The Bookstore is closed until further notice.
- Welcome Center will be closed. Please direct questions to Nikole Benjamin in Campus Safety.
- The Kennedy Center will be open from 6 a.m. – 8 p.m. After 8 p.m., students will use their IDs to access the building.
- The Library will be open Monday through Friday, 8:30 a.m. – 4 p.m.
- To access Library resources remotely please visit: https://hiram.libguides.com/c.php?g=900164&p=6476586. There, you will find a step-by-step guide on how to use resources from an off-campus location. Students who have materials that are due while away from campus can renew them online. To do so, call the library at 330-569-5489 or email Terry Foy foytm@hiram.edu.
In response to the increasing need for social distancing declared by Governor DeWine to maintain the health and wellness of individuals, Hiram College is cancelling all clinical and lab hours at all levels of the nursing program until further notice.

What does this mean?

We will provide opportunities for alternative experiences. Examples could be case studies or virtual simulation. More information will come on specific experiences at each level.

Some of the lab hours/ clinical hours are going to be deferred. This means that when we come back to campus, we will be able to provide these experiences/clinical hours. When the college deems it safe to come back to campus, then the Department of Nursing will arrange dates/times for clinical.

Remote Synchronous Learning

Zoom classroom: Please note that attendance is required for your classes. Classes will occur at the originally scheduled time (EST). Your faculty will post virtual office hours. It is imperative that you check your email DAILY. It is important that you receive information as it comes, and this will be the best method to reach all nursing students. Please contact Jill Rankin, RankinJE@hiram.edu with any questions or concerns.

Senior Practicum

As seniors, you will need to complete the 113 practicum hours. This will not delay your commencement. Your letter to the Board of Nursing will be sent once you complete these hours.

You will be given the green light to when you can start these hours, and hopefully with a few good weeks working full-time, you can complete this requirement. Planning is currently underway for the required written assignments for Role Transitions II during the Spring 3 week term. More details will be shared as information becomes available. The goal is to have those completed before the social distancing methods are lifted, to give you the ability to focus on hours once you are safely able to return to clinical.
The Office of Residential Education is open 8:30 a.m. – 5 p.m., Monday-Friday. Please feel free to call, email, or stop by in Bates Hall. Phone: (330) 569-5232, Residential Education on-duty phone: (330) 569-4025 (24 hours), Residencelife@hiram.edu.

The residence halls are open to those who have requested card access during this time. All others should contact Residential Education if you need access to your room.

Please refer to Hiram College’s Residence Hall Procedures (March – May 2020) for additional information.
Trained writing assistants are on hand and ready to help you with papers at any stage in the writing process.

While we have no face-to-face hours in the Writing Center for the remainder of the academic year, you can still schedule an appointment. Students who wish to work with a Writing Assistant should send a tutoring request to WritingCenter@hiram.edu. The request should include, if possible:
- A copy of the document the student wishes to work on (preferably in Word format: .doc or .docx)
- A copy of prompt (the assignment the professor gave to students in the class).
Writing Assistants should respond in approximately 24 hours (longer on weekends) in order to set up either e-mail tutoring or tutoring via Zoom or FaceTime (to be arranged between Writing Assistant and student).

For more information, visit the writing center’s web page or contact Jeffrey Swenson at SwensonJC@hiram.edu.