Last revised June 17, 2020
General
I had to leave campus early and wasn’t able to use the dining plan I paid for. Will I get a refund for those unused meals?
Many students who permanently left campus in March or April who paid for a meal plan are eligible for meal plan credit; notification went to those students on May 6 by way of their Hiram email account. If you have questions please email the Student Accounts Office at studentaccounts@hiram.edu or call them at 330-569-5354.
What will happen to my leftover Terrier Cash?
For those students who are returning to Hiram Next year, your Terrier Cash will roll over and be waiting for you when you return.
For those students that are graduating, you will receive a credit on your bill. If your account is already paid in full, you will receive a refund during the refund period.
Additional questions to be directed to student accounts at studentaccounts@hiram,edu.
Will I receive my remaining College Work Study?
If you were actively engaged in your work-study position before the stay-at-home orders were issued, then you are eligible to continue your position via remote work. Your work-study supervisor should be in touch with you during the first week of April to explain what tasks you will be assigned via a remote work agreement. If you have not heard from your supervisor by April 3rd, please email him/her for instructions.
Is the campus open?
Most of the campus facilities are locked. Employees who are deemed essential to operations or those who have permission to access an office or lab to facilitate remote teaching and learning have been authorized to used their keys to enter. Anyone who comes to the campus under those conditions must take their temperature before leaving the house (and stay put if it is elevated), practice hand hygiene, engage in strict social distancing, and inform campus safety of their intent to access the building.
If you have a question regarding access to a building, please call Campus Safety at 330.469.4119.
Academics
Will there be a pass/fail grading option?
The College has modified some of its academic policies for the spring 2020 semester. For the Spring 12-week and 3-week, students can opt to take courses Pass/No Creditor for standard letter grades. Requests to take the course as P/NC must be made via a Pass-No Credit form prior to 5 p.m. on the last day of the class term,. Students must have faculty advisor approval on the form. Student athletes must also have athletic compliance approval.
Please note that some academic programs (majors and minors) cannot count a course that receives a P grade towards the major requirements due to licensing or other restrictions. Students should discuss with their advisor the ramifications of selecting a course P/NC with their advisor. Key considerations include future major choices, graduate school, financial aid consequences and more.
For additional details, we encourage students to refer to the email sent on April 2, 2020. If you did not receive the email or require additional assistance, please email the registrar.
Are course withdrawal deadlines going to be extended?
We are extending the 12-week withdrawal deadline to the final day of classes—Friday, April 10.
I have no internet access at home. What do I do?
Several internet providers are offering free or discounted service in response to school closures. We encourage you to check with your local providers for specific information.
Will faculty still have office hours?
All faculty have virtual office hours. Please check your syllabus or Moodle site to find out when they are. You can also email your faculty member to ask when the office hours are scheduled or to set an appointment.
How do I register for classes for next year?
You will register for classes by working with your faculty advisor as usual. Advisors are currently meeting virtually with students. If you don’t know the advising hours, please reach out to your advisor to schedule a time to talk. The registration deadlines have been extended to April 6-9. Please check the registrar’s home page or contact the register at registrar@hiram.edu with other questions.
Does the College plan to host a commencement ceremony?
If you have passed all necessary courses and completed all degree requirements, you will receive your degree in May. The commencement ceremony, unfortunately, has been postponed. We know this is sorely disappointing news to our seniors, and we share your disappointment. You deserve to be recognized for all your hard work and accomplishments, and we pledge to do our very best to give you that recognition.
We have scheduled the in-person Commencement ceremony to be held during Alumni Weekend on Sunday, June 20, 2021. The College will also host other exclusive events for our class of 2020 graduates throughout that weekend.
These decisions were informed directly by the responses we received from graduating seniors we surveyed over the last couple of weeks. A majority of the respondents told us that that they did not want a virtual commencement ceremony; they indicated they preferred a face-to-face event even if it was postponed until next year.
Based on those survey responses, we will host an in-person commencement event next summer. Additionally, we will recognize our graduates in a number of different ways over the next two weeks, leading up to May 16 (the day they would have originally commenced). As a part of this recognition plan, graduating seniors will soon receive a package containing their cap and gown, tassel, cords, diploma folders, and more. We hope that they will take pictures of themselves with their families and post them on social media with the hashtag, #ForeverHiram so we can celebrate their special achievement together.
Graduates will also receive a calendar of events with details about next year’s face-to-face festivities.
When will I receive my diploma?
As always, it takes about six weeks after the end of the semester for graduates to receive their diploma in the mail. Hiram uses a third party to mail the diplomas, and the standard processing time is six weeks.
Are you refunding our graduation fee?
No, we are using the fee as it is intended. The graduation fee covers many expenses associated with graduation. These include the cost of your cap, gown, tassel, cords, and diploma cover plus the processing, printing and mailing your diploma and cover. Those items will be shipped directly to you in May.
The remaining portion of the fees will be set aside to support the exclusive events we will design for the class of 2020 during next year’s Alumni Weekend (2021).
Student Life/Residential Education
What support services are available to students?
Our support services remain available to students in a remote capacity. For information about a specific service, visit our Support Services and Resources Page.
When is carryout meal service available?
Students on the meal plan are able to pick up meals at the Dining Hall at times listed on our website.
Can student clubs still meet and offer programming?
Yes. We encourage students to connect and collaborate outside of the remote classroom environment. While we have been asked to observe physical distancing, we can and should continue to socialize virtually. We will be releasing a new programming calendar soon. Please be sure to check back often for details
Where can I find information about campus housing?
Answers to questions related to campus housing can be found here.
Are you offering any financial relief to students for housing?
We know that times are tough for a lot of us right now. Where possible, Hiram is trying to ease the financial difficulties that many of our families are now facing. In that vein, resident students should be aware of two new initiatives.
First, Those who have a housing deposit on file for this year (2019-20) will be able to “roll it over” for their 2020-2021 housing deposit. This eliminates having to find and submit a new deposit for the upcoming fall. The one exception to this change applies to students who have been awarded a Fall Townhouse space and do not currently live in the Townhouses. The deposit for the Townhouse is $250. Therefore, approved students will need to pay the additional amount of $150 either in person at the Student Accounts office or online at www.hiram.edu/housingdeposit.
Returning students who have already paid the housing deposit for next year will receive a credit on their account for the amount of the deposit. Graduating seniors with no balance or charges on their student account will get their deposit back, as has been the case in previous years.
Second, the College is using the first portion of its CARES allocation to provide an Emergency Housing Grant to students who paid for on-campus housing and chose to leave the facility in March or April. The amount of an eligible student’s award is based on financial need and the support required to make progress to the degree. Individual award notifications were sent to awardees on May 6th. Resident students should check their Hiram email for an update.
Library Services
If you need Library Materials:
- Please call us at (330)-569-5489 or email us at library@hiram.edu. We will work with you to schedule a time to pick up your materials.
- You may also contact us to schedule a time to browse the shelves or use our materials in house.
- Our phones and email will be staffed between 8:30 a.m. and 4 p.m. Monday-Friday, but our schedule for pickup will vary as we work to determine what is safest for our visitors.
- Visit the library’s hours page for up-to-date information or any changes to service, or feel free to contact us.
If you need Media Center access:
- Media Services operations and front desk support are temporarily located at the Dray Computer Center.
- If you have a need or a request for service, you can contact Marc Freeman at 569-5010, freemanma@hiram.edu, or the support desk at 569-5360, instech@hiram.edu.
What do I do with library books I have checked out?
Just hold on to them for now if you’re off campus. The library is extending due dates on items that are checked out, and we will waive any late fees that have already accrued. If you receive any notices about renewing your books or your books being overdue, please disregard them – we’re on it. Same for OhioLINK materials.
Renewing Hiram Materials
We are renewing all checked out materials. As always, you may review your checked out library materials online by logging into My Account. Please don’t worry if you see items marked overdue: we’ll sort it out.
OhioLINK Renewals
You may not be able to renew all OhioLINK items yourself. It’s okay: all fines will be waived.
Returning Materials
- Seniors and students not returning to Hiram College must return materials by Monday, June 1, 2020. They can be shipped via USPS using Library Mail (cheapest but slowest option), FedEx, or UPS. Please be sure to package securely any items being returned. The address for the library is: Hiram College Library / ATTN: Circulation Department / 11694 Hayden Street / Hiram OH 44234
- Faculty, staff, first year students, sophomores, and juniors, loan periods will be extended through September 1, 2020.
If you have any questions, please contact Terri Foy via email, at foytm@hiram.edu. The library is open from 8:30 a.m. – 4 p.m. Monday through Friday. Thank you so much for your attention in this matter. We miss seeing you on campus and hope you will return soon.
Alumni and Donor Relations
What are the plans for Alumni Weekend?
Given the uncertainty around making travel arrangements and holding large gatherings in the foreseeable future, we have made the difficult decision to cancel the Hiram Giving Day scheduled for April 30, 2020, Alumni Weekend scheduled in mid-June, and all other alumni events until further notice.
How can I help a current student who has been impacted by COVID-19?
We recently created a Student Resource Fund to help current students weather this crisis. As of this week, we have added the Student Resource Fund as the fifth “area of need” to our Vision 20/20 campaign, which has been extended through December 31, 2020.
You can make a gift here.
Further Questions
Who can I contact with more questions?
Health questions can be directed to Student Health Center at 330-569-5418.
Parents and students seeking additional information should contact the Office of Student Affairs at 330-569-5233.
Hiram College employees with work-related questions, individuals may call Human Resources at 330-569-5109.
Additional information about the coronavirus can be found on the Ohio Department of Health website here.
For general questions, please email info@hiram.edu.
