Tech and Trek™ FAQS
CAN YOU BRIEFLY DESCRIBE THE TECH AND TREK™ INITIATIVE?
Intimate classrooms, study abroad programs, and internship opportunities have long been milestones in the Hiram College journey. This year, the College adds a comprehensive mobile technology program as yet another marker that will help students forge their path to the degree and beyond. The new program has been dubbed Tech and Trek™, and its primary aim is to teach students how to creatively and critically use technology to enhance the learning that takes place on and off campus.
As part of those enhancements, Tech and Trek™ will put an iPad Pro, Apple Pencil, and keyboard bundle into the hands of every full-time traditional student for academic and personal use. Hiram is the first four-year college or university in Ohio to introduce an Apple technology program of this kind. Hiram graduates will enter their careers with the academic, technological, and critical thinking skills required for 21st-century workforce.
All of this positions Hiram College to become a national model for what we have now named the “New Liberal Arts.” The New Liberal Arts™ are a powerful combination of integrated study, high-impact experiences, and mindful technology™. Hiram College is the place for the New Liberal Arts™!
WHAT SPECIFICALLY AM I GETTING?
All full-time Traditional College students will be issued an iPad Pro, Apple Pencil, and a keyboard/protective case bundle. This includes the standard lightning USB cable and power adapter. Part-time Traditional College students and those participating in dual enrollment College Credit Plus on Hiram’s campus will be issued the technology package through our loaner program if their courses integrate the technology into them.
WHEN DO I RECEIVE MY IPAD PRO, PENCIL AND KEYBOARD WITH CASE?
Full-time Returning Traditional College Students: You will receive your iPad bundle at the very beginning of the Fall 2017 semester. We are still determining the best way to distribute these to our currently enrolled students. We know it will be a festive event, so be prepared to have some fun. We will communicate with you once a specific time and location is determined.
Full-Time New Traditional College Students: You will receive your iPad during the Institute Days.
Part-Time Traditional College Students and on campus CCP students will be issued devices once they have been certified as needing a loaner device based upon their course selection.
IS THE IPAD PRO, PENCIL, AND KEYBOARD MINE TO KEEP?
The device itself and its accompanying accessories are property of Hiram College. You will be granted full use of them as both an educational tool and a personal device during your time here.
College officials have not yet determined under what circumstances a student will be able to keep or have the option to “buy out” the devices.
CAN I SELL IT?
WILL I BE ABLE TO KEEP MY IPAD THROUGH THE SUMMER AND VACATION BREAKS?
Yes. The iPad and accessories are yours to use whenever and wherever you go as long as you are enrolled as a Traditional College student.
I AM TRANSFERRING TO HIRAM COLLEGE. DO I RECEIVE AN IPAD PRO, PENCIL AND KEYBOARD?
If you are a full-time traditional undergraduate transfer, you will receive an iPad when you begin at Hiram College. Otherwise, policies for part-time traditional college students apply.
WHEN WILL PGS AND GRADUATE STUDENTS GET DEVICES?
Our plan is to equip PGS and Graduate students with iPad Pros, Apple Pencil, and keyboard during the second phase of the Tech and Trek™ plan. We expect the second phase to begin on or before the start of the Fall 2018 semester.
I AM A COLLEGE CREDIT PLUS STUDENT (CCP). WILL I GET A DEVICE?
Students that are College Credit Plus students attending dual-credit classes on campus at Hiram College will be informed during orientation whether their courses require mobile technology and will be issued access to loaner devices at that time.
WHAT IF I WITHDRAW OR TAKE A LEAVE OF ABSENCE?
If you choose to withdraw, or are withdrawn, you must return your iPad Pro and accessories immediately, or take advantage of the opportunity to buy the device you have been using. Students will be charged the full replacement cost for any unreturned equipment. Students electing a Leave of Absence must also return their device, or elect to purchase it.
IS THERE A TECHNOLOGY OR RELATED FEE BEING CHARGED TO SUPPORT THIS?
Hiram College students pay a comprehensive fee to the College. Part of that fee helps support campus technology (Wi-Fi, bandwidth, general technological infrastructure, etc.). This fee has not been increased for 2017-18 to support Tech and Trek™.
WHAT MAKES A HIRAM IPAD PRO DIFFERENT FROM A STORE-BOUGHT IPAD PRO?
The Hiram iPad is a customized device that you use in your studies here at the College. This device comes with Hiram cloud storage. It will also be “loaded” with specific educational apps and other types of digital content that you will be using in various courses and school activities. A store-bought iPad does not come with these materials and resources, and these options cannot be added to personal devices.
Apps, Coursework, and Textbooks
WHY AM I RECEIVING AN IPAD FROM HIRAM COLLEGE WHEN I ALREADY HAVE A LAPTOP?
The Hiram iPad is a customized device that you are expected to use in your studies here at the College. This device comes with Hiram Cloud storage. It will also be “loaded” with specific educational apps and other types of digital content that you will be using in various courses and school activities. You may complement the use of this iPad with your own laptop if you so desire.
ARE THERE PROGRAMS THAT WILL STILL REQUIRE ME TO HAVE A LAPTOP?
There are several majors which may require you to have access to a PC. For example, while there are computer labs on campus to support the programming required in Computer Science courses that cannot be completed on an iPad, students in these courses may find it most convenient to have a laptop on campus.
DO STUDENTS BUY THE APPS FOR THE IPAD OR DOES THE SCHOOL?
Many apps will be purchased by Hiram College as part of a group licensing agreement. These apps will be pre-loaded on your device when you pick it up. You will not need to buy or pay for those apps that have been pre-loaded.
However, there may be some classes that require or recommend that you purchase additional apps. These will be the responsibility of the student. They will not be loaded onto the device. You will need to purchase and download these, as you would materials such as textbooks or other instructional supplies.
CAN STUDENTS INSTALL THEIR OWN APPS?
Yes. Students may install their own apps onto the iPad as governed by the Apple iPad Tablet Use Agreement and Student Handbook.
HOW WILL PROFESSORS USE THE IPAD IN THEIR CLASSES?
It depends on the professor. We imagine that some professors will use it heavily in their course and others will use it sparingly. The exact ways they use it will also vary from class to class and instructor to instructor. So far, professors have suggested that you might:
- Facetime or Skype with students, friends, or content experts anywhere, anytime.
- Be part of a class where faculty can assess your understanding on the spot so questions get answered and you don’t leave confused by the material presented.
- Download presentation apps to create state-of-the art digital storytelling projects.
- Augment a written narrative or essay with photography or videography.
WILL IPADS BE USED IN ALL CLASSES?
Probably not in all classes. The use of the iPad and related devices for course work during class is at the discretion of the individual faculty member. We recommended that you bring the iPad to class with you unless you are told differently. We expect that students will be able to use the technology to take class notes, create interactive presentations and iMovies, record (with permission) certain parts and pieces of class or group work, share and distribute group projects, and much more.
WHAT ARE MY TEXTBOOK BUYING OPTIONS WITH AN IPAD?
The iPad gives you options for buying and accessing textbooks. For example, some, if not many, textbooks may be available in an e-book format that you can purchase and download on your iPad. This means you could have the book with you on your mobile device without having to lug around a printed copy.
iPad Service, Support, and Security
WHAT IF I NEED HELP?
Hiram will offer training workshops and sessions for students throughout the year. First-year students will be able to attend some of these sessions as early as Institute Week. In addition to formal workshops, our IT staff in the Dray Computer Center will be available to answer questions about the device and its functions as well.
WHAT IF I NEED MORE HELP?
Our student Helpdesk staff will be expanded to include student workers who are trained to assist faculty, staff, and students with our Tech and Trek initiative. These student workers will be “on duty” during the day and into the evening to provide you with additional support, including any software or hardware related issues.
Additional basic guides (how-to’s) will be available on our Helpdesk site, helpdesk.hiram.edu. We will continue to develop these materials based off of FAQ’s and other questions provided by the campus community. Helpdesk hours and contact information are listed on our Quick Help page via my.hiram.edu.
IS THE COLLEGE MONITORING MY DEVICE?
Monitoring will not occur in the sense that we are “watching” what you do on it. Though we expect you to use it for ethical and legal purposes only.
We will have a homing and enabling function on these devices, however. These will allow us to “ping” the device if it gets lost or stolen. It will also allow us to “turn it off” remotely in case it falls into the hands of someone who should not have it. We will also have a remote management function installed that allows us to push updates and apps to the devices without you needing to bring it into the Computer Center.
WHAT CAN I PUT ON THE IPAD?
The device is yours to customize. Again, we expect you will use it for much of your academic work, but we also know you will likely use it for personal and social things as well. You may use it to access apps such as FaceTime or Netflix. Please refer to the Apple iPad Tablet Use Agreement for details on acceptable use of this tool.
CAN I “JAILBREAK” THE IPAD?
No, you may not. Jailbreaking these devices makes it difficult or impossible to update the device and push out apps you are expected to access. If you do violate this policy, there will be consequences to face (student conduct issues, computer policy issues, etc.). You will be charged a damage fee for modifying the device in this way.
WHAT IF MY ISSUED IPAD PRO, PENCIL OR KEYBOARD WITH CASE IS LOST OR STOLEN?
Lost iPads must be reported to Campus Safety and the Computer Center immediately. A loaner iPad will be issued during the time it takes to replace the iPad.
Students are responsible for lost or stolen iPad Pros, Apple Pencil, and keyboard and will be required to replace these items to continue engagement in their classes.
AppleCare provides repair coverage for your iPad and its battery, including coverage for up to two incidents of damage from handling. Each repair is subject to a $49 service fee plus applicable tax.
WILL THERE BE A LOANER PROGRAM?
Hiram will maintain a stock of loaner iPads Pros, Apple Pencils, and keyboards but these devices will be primarily available for part-time students and students whose devices are under repair. Students must sign off on loaner iPads and accept responsibility for any loaner equipment that is in their possession.
DO I HAVE INSURANCE ON THE DEVICE?
Your iPad comes with AppleCare protection that supports repair to them. You can read the terms of AppleCare here. Lost or stolen iPads should be reported immediately to Campus Safety and the Computer Center. Contact the Computer Center to receive a loaner iPad for up to 30 days. Ultimately, the student assumes all risks of loss of the iPad, keyboard, and Apple Pencil.
WHAT SAFETY MEASURES EXIST?
Your device must be locked with a passcode, and the Find My iPad service will be enabled via iCloud. That way, if your iPad is taken, no one can access your private information and we will have a greater likelihood in locating and retrieving your iPad. Hiram’s remote management system will also allow an official to disable the device if it is lost or stolen, thereby making it useless to someone who should not have it.
ARE THERE RULES STUDENTS MUST FOLLOW WHEN USING IPADS?
Yes. iPads are powerful tools. Amongst many other things, they can easily be used for recording and exploring the world around us. When being used in these ways, students must be aware of privacy concerns since there are real-world consequences for invading the privacy of others.
There are many other use issues that students need to consider when deploying the technology. Some of these issues will be discussed at student training programs. As a general source of information, you should reference and adhere to the Acceptable Use Policy For Technology. This policy can be found on my.hiram.edu.
Students who use their iPads inappropriately may face judicial action at the discretion of the College.
WHERE CAN I FIND A COPY OF THE HIRAM COLLEGE TECH AND TREK USER AGREEMENT?
Students can find a copy of the Apple iPad Tablet Use Agreement through Student Portal. This agreement will need to be accepted and signed electronically before students receive their equipment.
I am a current Hiram student and would like to purchase my iPad bundle. What are the steps?
Students can find a copy of the Purchase Memo here. This memo will explain the purchase process and cost.